Add a Primary Contact
⚠️ Administrative person working for the company (e.g. business owner, office admin)
⚠️ Rarely site-based | Initial point of contact
- Go to the Employer profile
- Click the + next to Primary Contact
- Choose contact type (New or Existing)
- Enter email and validate
- Complete contact details and permissions
- Select whether to send a welcome email
- Click Submit
Each Subcontractor can have:
- One company-level Primary Contact
- One project-level Primary Contact per project
Note: Company-level Primary Contacts can only be edited or removed at a Company Overview level.
Note: Project-level Primary Contacts need to be edited or removed at a Project level.
Add a Nominated Representatives
⚠️ FIRST must be an approved and inducted worker before being able to become a Nominated Rep
- Go to Employers > Active
- Select an employer with inducted, approved workers
- Click the + next to Nominated Representative
- Select a worker from the dropdown
- Click Add, then confirm
⚠️ Nominated Representatives are always site-based representatives managing Subcontractor work crews
⚠️ Can have up to 3 Nominated Reps per project
⚠️To update an email address for a Nominated Rep:
- Remove the worker as a Nominated Rep
- Edit the worker's email from their Personnel profile
- Re-add as a Nominated Rep
Access Levels Explained
If you are not sure what type of user you want to add, see below.
Detailed access overview can be found by CLICKING HERE.
Basic access overview is shown below:
👷 Subcontractor Worker
✅ Can:
✅ Complete an Induction (requires approval)
✅ Sign into site (record hours worked)
✅ Sign SWMS
✅ Sign Meetings (e.g. Pre-starts)
✅ Sign Permits
✅ Sign Pre-Task Plans
✅ Be associated to Equipment
✅ Demographical info captured for reporting
❌ Cannot:
❌ Login to HammerTech
❌ Create & approve records
❌ View reporting
👤 Primary Contact (Subcontractor User)
⚠️ Administrative person working for the company (e.g. business owner, office admin)
⚠️ Rarely site-based | Initial point of contact
✅ Can:
✅ Login to HammerTech
✅ Submit records for approval (e.g. SWMS, SDS, Equipment)
✅ Assign own workers to SWMS
✅ Resolve assigned Observations (actions)
❌ Cannot:
❌ Complete an Induction
❌ Sign into site (record hours worked)
❌ Sign SWMS
❌ Sign Meetings (e.g. Pre-starts)
❌ Sign Permits
❌ Sign Pre-Task Plans
❌ Be associated to Equipment
❌ Demographical info captured for reporting
👤 Nominated Rep (Subcontractor User)
⚠️ FIRST must be an approved and inducted worker before being able to become a Nominated Rep
✅ Can:
✅ Login to HammerTech
✅ Submit records for approval (e.g. SWMS, SDS, Equipment)
✅ Apply for Permits & sign workers onto Permits / SWMS
✅ Resolve assigned Observations (actions)
⚠️ Nominated Representatives are always site-based representatives managing Subcontractor work crews
⚠️ Can have up to 3 Nominated Reps per project