Each employer can have:
- One company-level Primary Contact
- One project-level Primary Contact per project
- up to 3 Nominated Representatives (inducted workers with login access
Add or Replace a Primary Contact
- Go to the Employer profile
- Click the + next to Primary Contact
- Choose contact type (New or Existing)
- Enter email and validate
- Complete contact details and permissions
- Select whether to send a welcome email
- Click Submit
Email addresses can’t be edited—remove and re-add if needed
Assign Nominated Representatives
- Go to Employers > Active
- Select an employer with inducted, approved workers
- Click the + next to Nominated Representative
- Select a worker from the dropdown
- Click Add, then confirm
To update an email address for a Nominated Rep:
- Remove the worker as a Nominated Rep
- Add again using the correct email
- Re-add as a Nominated Rep
Resend Welcome or Activation Email
- Use the Options cog on the employer profile or contact card
- Choose Send or Resend Welcome Email