The HammerTech team has been diligently working to deliver an exciting update to the Observation Process. These updates will be rolled out in phases over the coming months. To give you a glimpse of what’s in store, we’re excited to share the key highlights of what's available now, along with an overview of the upcoming release plan.
In addition to introducing new features and enhanced functionality, we are streamlining the Observation Process to make it faster and more user-friendly. You’ll soon notice that these improvements lay the groundwork for the highly anticipated Defects Module, set to launch in 2025.
Now Available - Observation Type Admin Update
The first set of updated screens is now live under Observation Types in the Administration Menu. Take a look in your system to get a glimpse of the enhancements that are on the way!
Now Available - New Observation Features
Neutral Classification
Along with Negative and Positive, we've added a third classification, Neutral. This classification is intended for items that still need action, but don't have a positive or negative connotation, i.e. General Action.
Classification Settings
Select which Classification - Negative, Neutral, or Positive, is allowed against the Observation Type.
Observation Type Colour
Assign a colour for each Observation Type to quickly identify what has been raised and prioritise what is most important.
Suggested Priority
Suggest a priority of Low, Medium, High, or Critical for each Observation Type. This will auto-select the priority when the Observation is being raised but allows the selection to be overridden if required.
Forced Priority
Force a priority of Low, Medium, High or Critical for each Observation Type. This will not allow the priority to be changed when the Observation is being raised.
Reporting Templates
Insights Templates have been updated to support the new Classification type of Neutral
Note: The HammerTech Mobile App must be updated to use the new features
Coming Soon
There is a lot more to come over the next couple of months, but here are some of the items we are most excited about:
Add up to 10 photos to each Observation
Quickly find what you are looking for with Search functionality added within drop-down fields, including in Location
Lock fields on a Observation and Add Another Observation with the same field values
